When you are a garage owner, the last thing you need to worry about is your equipment not working when you’re relying on it to help with the daily running of your business. You fix cars, not laptops. That’s where Garage Vitals come in.
Garage Vitals are an IT support company that assists garages with their technical needs regarding the installation and maintenance of diagnostic platforms and IT infrastructure.
Owner Mark Webb set up Garage Vitals off the back of his garage business in 2018, seeing the daily struggles that owners go through with installation support and software that needs regularly updating. And that’s before we even get into all of the training, access and security accreditation that is required.
There’s nothing worse than getting ready for the day to find that the software you need isn’t working correctly or that it needs updating. You have more important things to be doing with your day than trawling through internet forums to find a way to fix your laptop when you have vehicles in for repair.
Garage Vitals are used to these common errors, so they have the answers ready and work with a large range of brands and platforms. Most importantly, they help to keep pace with manufacturer platforms and dealer interfaces with the rapid development of technology so that you don’t have to.
While some companies provide assistance over the phone when you find yourself face-to-face with a technical problem, it can often be too late as that delay will already have set back your whole day. Garage Vitals are unique in that they aim to resolve any issues before you even know they are there.
They are currently in the process of setting up a subscription service so that they can continuously monitor your software and laptop. With this, Garage Vitals will be able to provide ongoing support that will allow them to resolve issues immediately. As long as your laptop is plugged in, Garage Vitals can do all of the hard work in the background.
Garage Vitals don’t only provide support, either. They also supply pre-built laptops that have been thoroughly checked and set up with all the relevant settings. They also test their products in-house before sending anything out, so they are guaranteed to arrive fully working and ready to go.
More details will be available on their subscription service soon, but please let us know if you are interested in hearing more about this, and we will keep you up to date on when this will be available.
It is because of Garage Vitals’ extensive knowledge and skills that HR Vitals have so much background knowledge in the automotive industry, and we are delighted to be working with them to help save garage owners time and reduce stress.