About Us
We showcase how effective HR practices, aligned with your long-term goals, can significantly reduce stress and improve success.
As seen on:
The Harmonic Motion Podcast
Episode 6: Jennifer Webb HR Vitals. People, Teams, and Performance
Speaker at The Blend for 4 years
Regularly featured in IMI MotorPro Magazine
The Blend Podcast
Pay rises & performance: How to keep your team motivated with Jennifer Webb
Technical Topics
Business Development Training Day at Technical Topics
Our Story
In 2018, founder and HR professional Jen Webb realised there was a gap in the aftermarket for specialist HR advice when she was recommended to a frustrated garage owner that her husband (also a garage owner) met on a training course.
Jen’s advice led to good outcomes and recommendations for her expertise quickly spread throughout the industry.
Six years later, HR Vitals is one of the most recommended aftermarket HR consultancies, offering critical HR support and comprehensive subscriptions-based services to independent garages throughout the UK.
Our mission today?
To empower and collaborate with employers who strive to be their best.
Every day we showcase how good HR can boost your bottom line when it’s carried out with your long-term goals in mind.
Our tailored, person-centred solutions solve the challenges that your business faces. Our smart and timely guidance is designed to reduce stress, drive success and ensure you have a workplace that leads by example.
Our aftermarket HR experts are here to listen, understand, and provide the professional support you need to tackle any HR challenge. Whether it’s navigating complex employee relations, staying employment law compliant, or finding innovative ways to boost morale and productivity, we’ve got your back.
Meet Regan - Your Senior Employee Management Consultant
If you’re looking for someone who’s easy to talk to, understands people, and knows exactly how to balance what’s right with what works, then Regan is the person you want on your team. As an Employee Management Consultant, Regan is all about helping managers not just be effective but be the kind of leaders their teams genuinely like and respect—while still keeping everything professional and on track.
With deep expertise in recruitment, onboarding, and employee mental health, Regan has a knack for connecting the dots between people’s actions and their impact on the business. She’s passionate about guiding employees and leaders alike to understand how even small changes can make a huge difference.
One of Regan’s favourite projects? Leading clients through Annual Employee Perspective (AEP) Reviews, transforming companies that have little to no HR structure into well-oiled, expert-driven environments. Whether you’re starting from scratch or looking to take your HR strategy to the next level, Regan’s insight and experience will help you get there.
Meet Emma
When someone becomes a HR Vitals Consultant, they have years of experience and are ready to share it with our automotive clients, and Emma is the perfect example of this. Emma’s impressive work history ranges from supporting multiple sites in a global engineering business (which has many similar struggles to the aftermarket), working for BSI, the UK’s national standards body, recruitment in tough industries, working in a solicitors, beauty spas and an airline! What an excellent variety that you can benefit from.
What Emma doesn’t know about HR and recruitment…well, there isn’t anything that Emma doesn’t know! With additional qualifications in Conflict Resolution, Mental Health First Aid and Line Management training, Emma is an excellent listener, role model at communication and an expert in navigating tricky team dynamics.
Emma takes great pride in protecting your business by delivering personalised support that you and your employees will benefit from. By listening to you and learning about your situation, Emma will provide bespoke help to you, engage and retain good staff, promptly address concerns and help you to achieve your goals which, in turn, benefits the company. She is also quite speedy!
When supported by Emma, you can see that you can be a strong manager, and have a wonderful relationship with your team. We are really proud that Emma is a part of our vital team, and can’t wait for you to meet her.
Meet Charlie - Your HR Assistant
When you first join HR Vitals, chances are that Charlie will be the first person that you hear from. Charlie has been with us since 2019 and is at the heart of what we do on a daily basis.
We obviously care about making sure our work is premium quality, and that is why Charlie double checks all of our work before it is sent out – no typos, no errors, which means you can relax knowing that our letters, policies and products are correct. This is why Charlie is your go-to person for writing contracts and the employee handbook. Charlie will also email you every month with `housekeeping` questions to see if you need anything AND manages your subscription. Charlie will personally message you with updates, news, tips and advice.
Charlie keeps us organised and efficient – we highly recommend that everyone has a Charlie in their business.
Meet Lucy – Your People Experience Powerhouse
If you’re looking for someone who brings a perfect blend of strategy, passion, and people-first thinking, Lucy is your go-to expert.
With a career dedicated to creating award-winning workplaces, Lucy knows exactly how to build cultures where people thrive and businesses grow. From leading major HR transformations to expanding into new global markets, Lucy has a proven knack for turning complex challenges into smooth, people-centred solutions. She’s not just about processes—she’s about people, and it shows. Whether she’s rolling out innovative wellbeing initiatives, reducing time-to-hire, or inspiring her team to hit new heights, Lucy’s energy and commitment are contagious.
With accolades like “Best Place to Work” and “Best Reward and Recognition Programme” under her belt, plus a spot on stage at the CIPD Conference, Lucy is passionate about helping leaders and teams succeed together.
When you work with Lucy, you’re not just getting HR expertise—you’re gaining a partner who will champion your people and drive your business forward.
Do not worry if you find it hard to choose which consultant is best for you – you do not have to choose! If you come to our monthly subscription webinars then you can talk to all of us !
Our Values
Time that Matters
We respect the value of time—ours, our clients’, and our team’s. We don’t waste it. Every solution we offer is designed to make life easier, giving clients back precious time to spend on what really counts, free from unnecessary worry or stress.
Respect: The Non-Negotiable
Respect is everything—it’s our non-negotiable standard. We give it freely and expect it in return. It’s the bedrock of our success, fuelling trust, collaboration, and growth. In every interaction and decision, respect is our guiding force, empowering us to build authentic, lasting relationships where everyone can thrive.
Relentless Innovation
Innovation is our constant pursuit. We’re dedicated to finding better ways to solve challenges, growing alongside our clients and always pushing for improvement, both in our solutions and within ourselves.
Client-First Focus
Our clients are our priority. We tailor everything we do to their unique needs, delivering customised solutions that elevate their success and drive their goals forward.
What Our Clients Say
Want to join us on our mission as a client or an employee?
We’d love to hear from you. Get in touch through our contact page below.