About Us
We showcase how effective HR practices, aligned with your long-term goals, can significantly reduce stress and improve success.
As seen on:
The Harmonic Motion Podcast
Episode 6: Jennifer Webb HR Vitals. People, Teams, and Performance
Speaker at The Blend for 4 years
Regularly featured in IMI MotorPro Magazine
The Blend Podcast
Pay rises & performance: How to keep your team motivated with Jennifer Webb
Technical Topics
Business Development Training Day at Technical Topics
On The Ramp Podcast
Breaking down the HR essentials every garage owner needs to understand.
Employment law: ‘Safety net’ removed as day one rights & uncapped tribunals loom
Our Story
In 2018, founder and HR professional Jen Webb realised there was a gap in the aftermarket for specialist HR advice when she was recommended to a frustrated garage owner that her husband (also a garage owner) met on a training course.
Jen’s advice led to good outcomes and recommendations for her expertise quickly spread throughout the industry.
Six years later, HR Vitals is one of the most recommended aftermarket HR consultancies, offering critical HR support and comprehensive subscriptions-based services to independent garages throughout the UK.
Our Mission
(World domination… but the good kind.)
Our mission is to support and empower every decent business owner in the motor trade by delivering HR that actually works in the real world.
We collaborate with employers who want to do things properly, building strong businesses, treating people fairly, and planning for long term success. Every day, we show how smart, practical HR can protect your business, reduce risk, and positively impact your bottom line when it is aligned with your goals.
Our tailored, people centred HR solutions are built specifically for the challenges faced in the motor trade. We provide clear, timely guidance that cuts through the noise, reducing stress, improving decision making, and helping you create a workplace that leads by example.
Our aftermarket HR experts are here to listen first, understand your business, and then support you with confidence. Whether you are dealing with complex employee relations, staying compliant with ever changing employment law, or looking for smarter ways to improve morale and productivity, we have your back every step of the way.
Because better HR means better businesses. And we are here to help you build one.
Meet Emma
When someone becomes a HR Vitals Consultant, they have years of experience and are ready to share it with our automotive clients, and Emma is the perfect example of this. Emma’s impressive work history ranges from supporting multiple sites in a global engineering business (which has many similar struggles to the aftermarket), working for BSI, the UK’s national standards body, recruitment in tough industries, working in a solicitors, beauty spas and an airline! What an excellent variety that you can benefit from.
What Emma doesn’t know about HR and recruitment…well, there isn’t anything that Emma doesn’t know! With additional qualifications in Conflict Resolution, Mental Health First Aid and Line Management training, Emma is an excellent listener, role model at communication and an expert in navigating tricky team dynamics.
Emma takes great pride in protecting your business by delivering personalised support that you and your employees will benefit from. By listening to you and learning about your situation, Emma will provide bespoke help to you, engage and retain good staff, promptly address concerns and help you to achieve your goals which, in turn, benefits the company. She is also quite speedy!
When supported by Emma, you can see that you can be a strong manager, and have a wonderful relationship with your team. We are really proud that Emma is a part of our vital team, and can’t wait for you to meet her.
Meet Charlie - Your HR Assistant
When you first join HR Vitals, chances are that Charlie will be the first person that you hear from. Charlie has been with us since 2019 and is at the heart of what we do on a daily basis.
We obviously care about making sure our work is premium quality, and that is why Charlie double checks all of our work before it is sent out – no typos, no errors, which means you can relax knowing that our letters, policies and products are correct. This is why Charlie is your go-to person for writing contracts and the employee handbook. Charlie will also email you every month with `housekeeping` questions to see if you need anything AND manages your subscription. Charlie will personally message you with updates, news, tips and advice.
Charlie keeps us organised and efficient – we highly recommend that everyone has a Charlie in their business.
Do not worry if you find it hard to choose which consultant is best for you – you do not have to choose! If you come to our monthly subscription webinars then you can talk to all of us !
Our Values
Time that Matters
We respect the value of time—ours, our clients’, and our team’s. We don’t waste it. Every solution we offer is designed to make life easier, giving clients back precious time to spend on what really counts, free from unnecessary worry or stress.
Respect: The Non-Negotiable
Respect is everything—it’s our non-negotiable standard. We give it freely and expect it in return. It’s the bedrock of our success, fuelling trust, collaboration, and growth. In every interaction and decision, respect is our guiding force, empowering us to build authentic, lasting relationships where everyone can thrive.
Relentless Innovation
Innovation is our constant pursuit. We’re dedicated to finding better ways to solve challenges, growing alongside our clients and always pushing for improvement, both in our solutions and within ourselves.
Client-First Focus
Our clients are our priority. We tailor everything we do to their unique needs, delivering customised solutions that elevate their success and drive their goals forward.
What Our Clients Say
Want to join us on our mission as a client or an employee?
We’d love to hear from you. Get in touch through our contact page below.